Card FAQ: Answers to frequently asked questions about the INHORGENTA MUNICH CARD

You can find the answers to frequently asked questions about the INHORGENTA MUNICH CARD here. If you are looking for answers to frequently asked visitor questions about registration, tickets, vouchers, and the trade visitor network, please visit our FAQs for visitors page.

The INHORGENTA MUNICH CARD can be ordered online or purchased at the INHORGENTA MUNICH CARD service counter at the entrance west.

If you order the INHORGENTA MUNICH CARD online, you can pay by credit card. If you would prefer to use another method of payment, you can buy your INHORGENTA MUNICH CARD at the trade fair itself.

  • You save time: There is no need to register or wait in line on arrival.
  • You save money: You can make the most of numerous exclusive services and discounts, such as free snacks and drinks in the VIP Lounge, our airport shuttle, and use of public transport–both at the trade fair center and in Munich and the surrounding area.
  • You can relax: The INHORGENTA MUNICH CARD Lounge offers a stylish retreat where you can take a break during your visit to the trade fair.
  • Discover additional benefits here.

After you have placed your order, your personal INHORGENTA MUNICH CARD will be produced promptly and sent to you in the mail.

Please note: Orders placed shortly before the trade fair cannot be sent in the mail and will be placed at the INHORGENTA MUNICH CARD service counter at the West Entrance. Deadlines:

  • Orders from Germany: February 2, 2018
  • Orders from abroad: January 26, 2018

The shuttle bus stops are located right outside Terminal 1, Area A and Z (central area), and Terminal 2. Departure every 30 minutes. The bus stops are signposted. The shuttle bus will transport you from the airport directly to the trade-fair center.

More information about the shuttle bus

If you lose your INHORGENTA MUNICH CARD, please inform us immediately. We will block your old card right away and send you your new INHORGENTA MUNICH CARD. Please note that an administration fee of EUR 25 will apply to card replacements.

If you forget to bring your INHORGENTA MUNICH CARD to the trade fair, please visit our INHORGENTA MUNICH CARD service counter at the West Entrance. Staff there will check that you hold a valid INHORGENTA MUNICH CARD and you will be given an entry ticket. Please note that in this case, you will unfortunately not be eligible to take advantage of any discounts or use any vouchers at the trade fair.

No. Your INHORGENTA MUNICH CARD is personalized and can only be used by you. You may be asked to provide official photo ID in addition to your card.

After you have ordered your card, it will be valid for the subsequent INHORGENTA MUNICH trade fair.

If you hold an INHORGENTA MUNICH CARD, you will not need to register separately before attending the trade fair. You can pass straight through the turnstiles with your INHORGENTA MUNICH CARD.

We strive to ensure that all discounts and vouchers are available at the trade fair center in the long term. However, small changes may occur. You will be informed of any such changes in the INHORGENTA MUNICH CARD newsletters and on the homepage ( www.inhorgenta.com).

Card holders and those interested in getting a card can telephone our VIP hotline on +49 89 949-11398.

You can also send us a fax to +49 89 949-11399. Alternatively, you can send an e-mail to info@inhorgenta.com.

Every INHORGENTA MUNICH trade visitor is entitled to apply for an INHORGENTA MUNICH CARD.

Criteria for joining the trade-visitor network

If you would like to take advantage of a discount or redeem a voucher, simply show your INHORGENTA MUNICH CARD to one of our partners. Please note that our partners may ask to see your official photo ID in addition to your card.

If you own a hotel, restaurant, bar, or recreational facility in Munich or the surrounding area and are interested in becoming an INHORGENTA MUNICH CARD partner, simply contact us via e-mail at kevin.wuensch@messe-muenchen.de or telephone us on +49 89 949-20148.